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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vanessa Higginbotham

May 9, 2023

5  out of  5 rating by Vanessa Higginbotham
"Cheryl Borsellino is always a pleasure to work with."

C Lawrence

May 4, 2023

5  out of  5 rating by C Lawrence
"Cheryl was very patient and helpful to explain the terms of the contract. Thank you Cheryl."

Noah Zamora

May 4, 2023

5  out of  5 rating by Noah Zamora
"I talked to Cheryl about possibly switching my coverage, she was extremely helpful and I’ll be looking forward to working with her in the future."

Ali Hasnain

May 4, 2023

5  out of  5 rating by Ali Hasnain
"I went into Frank nance State Farm office to ask for help in filing a claim for cracked windshield. I was received by Ms.Borsellino. She was very friendly and helpful. She was very patient with me and answered all my questions regarding the issue plus some other questions I had. It was a very pleasant experience. In a world where everyone is in a hurry, she took the time to chat with me and get to know my needs."

Cyndi Svetlik

May 2, 2023

5  out of  5 rating by Cyndi Svetlik
"Thanks for your help Cheryl from Frank Nance State Farm"

Joyce Haynes

May 1, 2023

5  out of  5 rating by Joyce Haynes
"I am an employee at Frank Nance State Farm agency and it is a great place to work. We love our customers and it is rewarding to help them with their Insurance needs. Frank has been a State Farm Agent for many years and has lots of experience in helping his Customers to obtain the right coverages for them selves for the best rate. He also is big on volunteering in our great community."

Chelsea Nicole

April 18, 2023

5  out of  5 rating by Chelsea Nicole
"Frank was great. He's always there to help. He doesn't leave me hanging and does his best. Thank you so much!!"

Tess Funke

April 18, 2023

5  out of  5 rating by Tess Funke
"Frank Nance is an excellent agent. He is always very responsive to any inquiry. Not only does he respond quickly, but he provides concise and complete information. Thank you Frank."

Marie Tipton

April 4, 2023

5  out of  5 rating by Marie Tipton
"This agent location has fantastic people working there. They are always quick to respond and very polite. Cheryl was a great help today!"

John Black

April 4, 2023

5  out of  5 rating by John Black
"My local insurance agent of more than 35 years recently retired and the insurance company — not State Farm — spread my policies amongst several agents, none of which were local. I wanted a local agent so I called Frank Nance State Farm and explained the situation. Frank and his staff could not have been more helpful and accommodating — and patient! The entire process has been seamless. Each time a policy with the former company expires, Frank and his staff renew it with State Farm — and, to date, always with a lower rate! I could not be more pleased — just sorry this format limits me to five stars!"

Tonya Falan

March 23, 2023

5  out of  5 rating by Tonya Falan
"Even though I have other issues with State Farm as a whole, I would like to commend Cheryl for putting up with me. She was able to calm me down and work with me through a difficult insurance situation. She knows her job and has a soothing sense of humor. If you are having issues with Corporate State Farm office, go see Cheryl in old Laporte! She will take care of you!"

Sisilee Beach

March 16, 2023

5  out of  5 rating by Sisilee Beach
"Ernesto was very helpful and informative on our life insurance options. He communicated and was patient as we did our research on which life insurance plan to use. Ultimately we chose whole life with an added rider. We have been very satisfied with state farm for all of our insurance needs and feel safer knowing we are fully insured."


March 8, 2023

5  out of  5 rating by J B
"Thank you Ms. Cheryl Borsellino for taking time to send me a copy and explaining why I see a difference in my payments. I hope that it all gets ironed out once my payments catch up. Awesome Service as usual to Frank Nance and his team!!"

Lilia Morales

March 7, 2023

5  out of  5 rating by Lilia Morales
"I had a great experience on adding a homeowner policy. Ernesto talked me through all my options and was able to get me a fast quote with discounts. I'm happy to continue with State Farm as my insurance carrier for all my needs."

Hadi Ghazwani

March 2, 2023

5  out of  5 rating by Hadi Ghazwani
"Cheryl Borsellino, Is a true professional at what she does, she makes what seems to be complicated issues to others very easily solved. I appreciate her helping me get things straightened out with my auto insurance. Thank you Cheryl."

Bryan Hudson

February 10, 2023

5  out of  5 rating by Bryan Hudson
"Frank Nance is an awesome agent and takes care of his customers. Great Agent !"

Tracey Guidry

February 7, 2023

5  out of  5 rating by Tracey Guidry
"Great people to help with your needs, and a great city!"

Rosie Diaz

February 2, 2023

5  out of  5 rating by Rosie Diaz
"Cheryl Was so helpful in getting my new vehicle insured! She was very patient and kind!"

Cheryl Borsellino

February 2, 2023

5  out of  5 rating by Cheryl Borsellino
"Working for Frank truly is wonderful. He is so generous and kind, especially to the La Porte community. Blessed to be able to work with such a great staff."


February 1, 2023

5  out of  5 rating by monagibbs
"Mr. Frank is always so kind and answers emails about any questions I have very quickly!! Thankful for quick replies!!! :-)"

Stacy Simmons

January 30, 2023

5  out of  5 rating by Stacy Simmons
"We have had the best customer service experience with State Farm and cannot recommend them enough. My father got in a car wreck last spring and every department we have encountered has been so friendly, helpful, and professional. This location/office is my fathers direct branch and we have had the pleasure working with Cheryl. She is so kind, patient, and genuine. She follows up with emails and sends over documents immediately. I never feel like I’m rushed, or she does not have time to take my call. I would highly recommend requesting her for a great experience!"

Nakia Moore

January 25, 2023

5  out of  5 rating by Nakia Moore
"Mr. Nance with State Farm loves his community and gives back. He sincerely wants to see better in the community."

Ana Mendez

January 25, 2023

5  out of  5 rating by Ana Mendez
"Great customer service!"

Rebecca Guerra

January 10, 2023

5  out of  5 rating by Rebecca Guerra
"We recently purchased a vehicle that needed to be added to our current policy asap. Cheryl was super responsive and attentive! She ensured our coverage matched what we needed and had things wrapped up for us in no time at all. I was also able to submit the good student driver paperwork to her for the added discount. In fact, everyone in the office is so nice to work with. No matter who picks up the phone over there, the job gets done!"

Jennifer Boudreaux

January 2, 2023

5  out of  5 rating by Jennifer Boudreaux
"Frank Nance and his team are excellent! Frank and his team always respond quickly to communications whether it be email or phone call. His office has been extremely helpful when it comes to my insurance needs. They add that personal touch as a small business by knowing who you are and sending holiday cards throughout the year."